Support

Padmote for iPad and Mac. Email support@willisworxs.com for help.

Getting Started

1Install Both Apps

Install Padmote on your iPad from the App Store and Padmote Host on your Mac from padmote.com/mac.

2Connect the Devices

Put both devices on the same Wi-Fi network, or connect them with a USB-C cable.

3Open Padmote Host

Open Padmote Host on your Mac. It shows a six-digit pairing code. You can show the code again from the Padmote Host menu in the menu bar.

4Enter the Code on iPad

Open Padmote on your iPad. Your Mac appears in the list. Enter the six-digit code to connect.

Plans and Purchases

Padmote subscriptions include every feature: $2 per month or $10 per year (USD; shown in your local currency in the app). Payment is charged to your Apple Account at confirmation. The subscription renews automatically unless cancelled at least 24 hours before the end of the current period.

Buy Once costs $20 (USD) for permanent access to Version 1 features, with limited updates. Future major upgrades are sold separately. There is no automatic renewal. If you already subscribe, cancel your subscription separately to stop renewal. Monthly and yearly subscriptions include all premium features and major upgrades while subscribed.

Requirements

Troubleshooting

Mac Not Appearing on iPad

  • Make sure both devices are on the same Wi-Fi network, or connect them with a USB-C cable.
  • Make sure Padmote Host is running on your Mac. Look for its icon in the menu bar.
  • On iPad, make sure Local Network access is on for Padmote in Settings > Privacy & Security > Local Network.
  • Quit and reopen both apps.

Cursor Not Moving on Mac

  • Make sure your Padmote subscription is active. The subscription screen appears when it is not.
  • Make sure you are in cursor mode on the iPad.
  • On Mac, turn on Accessibility for Padmote Host in System Settings > Privacy & Security > Accessibility.

Annotations Not Visible on Mac

  • Open the Padmote Host menu in the menu bar and make sure Enabled is checked.
  • If you use more than one display, check which display Padmote is set to annotate.

Incorrect Pairing Code

  • The code can change. Enter the code that your Mac shows now. Choose Show Pairing Code in the Padmote Host menu to see it.

Contact

For more help, email support@willisworxs.com.